Keynote Speaker and Tutorial Presenter

Professor Ananth Srinivasan, Director of the Centre for Digital Enterprise, The University of Auckland, New Zealand

Keynote Presentation Abstract

"The future of Internet Computing: Business Models, Economics, and Social Implications." (45 minute talk)

The new wave of internet computing holds considerable promise for individuals, organizations, and society. Powerful ideas have found a voice through technology to enhance the internet experience at all three levels. The term Web 2.0 is loosely used to convey this sense of advancement but the overall implications at these three levels need to be well understood. At the individual level, new technologies have provided the individual with a voice that allows widespread dissemination of personally held notions through a combination of media choices. At the organizational level, new business models have emerged and productivity issues are beginning to be leveraged. At the societal level, these technologies are being used to increase social participation in important events such as national elections. In this talk we attempt to understand these trends through an organised framework and highlight some examples of these technologies to place these examples in context.

Tutorial Abstract

"The Services Revolution: Implications for Research and Teaching." (3 hour tutorial)

The growth of services as a component of many economies has been rapid in the recent past and the trend in the future seems to indicate that this will continue. The formal study of services has traditionally occurred in disciplinary pockets where the identity of the discipline has overshadowed more important lines of enquiry about the fundamental nature of services. Recently the term Service Science Management and Engineering has emerged as an idea to capture the important dimensions of the issue under one umbrella. The key concept is that a proper study of services as a discipline in its own right involves the coming together of management practice, engineering design, and scientific enquiry and draws from existing well established disciplines. This has led to the joint design of research and teaching imperatives in many institutions around the world. In this talk, we will explore the nature of service science and explore various aspects of research and teaching in the area.

BIO

Dr. Srinivasan is Professor of Information Systems and Digital Commerce. He received his Phd from the University of Pittsburgh, USA in the area of Information Systems. His research interests are in the areas of emergent technology application in organisations, decision and information modelling, and human computer interaction. He is also a co-director of the Centre of Digital Enterprise in the University of Auckland Business School. He is leading the effort at the University of Auckland to deliver a multidisciplinary curriculum in the area of Service Science. He serves on the editorial boards of major international journals in the area of information systems. Before coming to the University of Auckland, he held faculty positions at Indiana University and Case Western Reserve University in the US.

Back